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Critical Event and Community Response | TGI

Critical event and community response.

When a distressing event affects a workplace, team or community, thoughtful support can reduce isolation, strengthen connection and help people find their footing.

The impact may be personal, shared and far reaching.

Trauma and Grief Institute provides grief and trauma informed support to help individuals, teams and communities stabilize, understand common reactions and identify practical next steps following a high impact event.

Support is shaped around the people affected, the setting, the timing and the needs identified through an initial conversation.

Stabilization

Create a grounded structure that supports immediate coping and orientation.

Connection

Reduce isolation while respecting each participant's choice about sharing.

Next steps

Offer practical information and identify people who may benefit from further support.

Support for many forms of shared disruption.

A Critical Event Response (CER) offers quick support for people affected directly as well as colleagues, leaders, caregivers and others carrying the impact indirectly. This approach is best if offered within days to a week of the event.

01

Natural disasters

Fires, floods, evacuations, earthquakes and other disruptive events.

02

Sudden or traumatic loss

Community deaths, suicide loss and unexpected bereavement.

03

Workplace incidents

Distressing events, layoffs and significant organizational disruption.

04

Ongoing exposure

Healthcare, hospice, emergency response and frontline roles.

05

Burnout and cumulative stress

Caregiving, high demand roles and repeated exposure to difficult circumstances.

06

Schools and community settings

Groups navigating crisis, public incidents, violence, displacement or shared loss.

A community gathered in calm supportive connection

When a critical event affects your team, support matters.

TGI's Critical Event Response provides structured, trauma informed group support following a distressing event. A typical onsite response is scheduled for approximately two hours, from arrival through departure.

The purpose is to help reduce isolation and uncertainty, strengthen connection within the group and identify people who may benefit from further support.

Facilitated discussionParticipants may share their experience if they choose. No one is required to disclose personal details.
Education and normalizationClear information about common grief, stress and nervous system responses.
Practical strategiesGrounding, stabilization and coping practices that can be used after the gathering.
Additional supportInformation about follow up options for individuals or groups who may need more care.
A calm facilitated workplace conversation

More than one way to participate.

Our approach draws on psychological first aid, grief support and trauma informed care. The structure is adapted to the context and may include both shared conversation and quieter internal practices.

Conversation

Facilitated discussion can help people name what has happened, hear common experiences and feel less alone.

Somatic support

When appropriate, guided body based practices allow participants to settle and process without speaking about personal details.

Participants are invited to engage in ways that feel appropriate for them. Choice, consent and emotional safety remain central throughout.

Deeper group processing when it is clinically appropriate.

For groups facing prolonged, repeated or cumulative trauma, TGI may consider the EMDR Integrative Group Treatment Protocol for Ongoing Traumatic Stress, known as EMDR-IGTP-OTS.

Developed by Dr. Ignacio Jarero and Lucina Artigas, the protocol brings individual EMDR processing into a carefully facilitated group setting. Suitability is assessed before participation, and this option is distinct from an initial critical event response.

Structured preparation and attention to readiness
Drawing and guided bilateral stimulation practices
Processing without requiring detailed public disclosure
Review of follow up needs after the group intervention
Not every event or participant is suited to deeper processing. TGI will first clarify the circumstances, current safety, timing, group needs and available supports before recommending a format.
A small group in a thoughtful facilitated discussion

A response shaped around your situation.

You do not need to determine the intervention before contacting TGI.

Start with a conversation

Share what happened, who has been affected, the current environment and what support is already available.

Clarify needs and scope

TGI considers timing, group size, location, current risks, leadership needs and the most suitable service format.

Provide structured support

A facilitator creates a predictable experience with education, optional discussion and practical stabilization strategies.

Identify next steps

The group receives guidance about common reactions, ongoing care and when additional individual or organizational support may be useful.

Tell us what your team or community is facing.

Contact TGI to discuss timing, needs, format and availability.

Email TGI

Questions about critical event response.

Support may be arranged for workplaces, schools, community groups, care teams and other groups affected by a distressing event, loss or ongoing exposure. It may include people affected directly and those carrying the impact indirectly.

A typical onsite response is scheduled for approximately two hours from the time the facilitator arrives until departure. The appropriate schedule depends on the situation and is confirmed in advance.

Not necessarily. A CER service focuses on stabilization, education, connection and practical support. EMDR-IGTP-OTS is considered a form of group psychotherapy involving deeper clinical processing.

Some services may be available online when the format is clinically appropriate and privacy, safety, facilitator scope and participant location can be addressed. Contact TGI to discuss the circumstances.

No. TGI does not replace emergency services, crisis lines, medical care or an organization's emergency procedures. If anyone is in immediate danger, contact 911 or the appropriate local emergency service.

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